Berger Mobile Detailing LLC Privacy Policy
Our Commitment to Transparency, Security, and Customer Privacy
Berger Mobile Detailing LLC Privacy Policy
Our Commitment to Transparency, Security, and Customer Privacy
Last Updated On 18-September-2025
Effective Date: 18-September-2025
This Privacy Policy explains how Berger Mobile Detailing LLC ("we", "our", or "us") collects, uses, shares, and protects your personal data in connection with your use of our website https://bergermobiledetailing.com (the "Site") and related services (collectively, the "Service").
By accessing or using our Service, you agree to this Privacy Policy. If you disagree, discontinue use immediately.
1. BUSINESS IDENTITY:
Business Name: Berger Mobile Detailing LLC
Business Address: 6747 Royal Thomas Way, Alexandria, VA 22315
Service Regions: Virginia, Maryland, Washington, D.C.
Primary Email: (harrisonbergers@gmail.com)
Phone: (704) 776-6789
2. TYPES OF DATA WE COLLECT:
Full Name
Email Address
Phone Number
Physical and Billing Address
Vehicle Information
Payment Information (processed securely through PCI-DSS compliant vendors)
Browser Data, IP Address, Device Type
Location Data (if permitted)
Service History and Interactions
3. HOW WE COLLECT INFORMATION:
Information you provide directly (quotes, forms, contact)
Automatically through cookies, analytics tools, and pixels
Third-party platforms (Google, Facebook, email marketing tools)
4. HOW WE USE YOUR DATA:
To deliver and manage services you request
To personalize your experience on our Site
To process payments and send invoices
To send service updates and promotional materials
To track website performance and campaign success
To enforce our Terms & Conditions and protect against fraud
5. SHARING OF INFORMATION:
We do not sell your data. We only share your personal information under the following circumstances:
With third-party service providers (e.g. Google, payment processors, CRM tools) solely for fulfilling services
With legal authorities as required by law or in response to valid requests
With partners or successors in case of business sale, merger, or acquisition
6. RETENTION PERIOD:
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, and in accordance with legal, accounting, or regulatory requirements. Anonymous and aggregated data may be retained indefinitely.
7. YOUR RIGHTS:
Subject to applicable laws, you may have the right to:
Access the data we hold about you
Request correction, deletion, or restriction of your data
Withdraw consent at any time
Object to processing for marketing
Request a copy of your data (data portability)
To exercise any of these rights, email us at (harrisonbergers@gmail.com)
8. SECURITY:
We implement administrative, physical, and technical safeguards to protect your data. However, no online transmission is 100% secure. Use of the Service is at your own risk.
9. COOKIES & TRACKING:
We use cookies and tracking technologies to enhance user experience and measure traffic. See our Cookie Policy for details.
10. CHILDREN'S DATA:
Our Service is not intended for anyone under the age of 18. We do not knowingly collect information from minors.
11. CALIFORNIA RESIDENTS - CCPA:
If you are a California resident, you may request disclosure of your data, opt out of data sales (we don't sell), or request deletion. Contact us at (harrisonbergers@gmail.com) to exercise your rights.
12. CAN-SPAM & MARKETING EMAILS:
We comply with the CAN-SPAM Act. You can opt out of any promotional emails using the unsubscribe link included. Transactional emails will still be sent when required.
13. DO NOT TRACK SIGNALS:
Our site does not currently respond to "Do Not Track" browser requests due to a lack of consistent standards.
14. CONTACT & GRIEVANCE REDRESSAL:
For any questions or to report privacy concerns, contact:
Berger Mobile Detailing LLC
6747 Royal Thomas Way, Alexandria, VA 22315
Phone: (704) 776-6789
Emails: (harrisonbergers@gmail.com)
15. SMS/MMS TEXT MESSAGING POLICY
Berger Mobile Detailing LLC offers a text messaging program for appointment confirmations, reminders, scheduling and service updates, customer support, and occasional promotional offers.
-Opt-In Consent: You will only receive text messages from Berger Mobile Detailing LLC if you affirmatively check the SMS consent checkbox on our website contact form. The checkbox is optional and unchecked by default. Consent to receive text messages is not a condition of purchase.
-Message Frequency: Message frequency varies depending on your interaction with our services.
-Opt-Out Instructions: You may opt out of receiving text messages at any time by replying STOP to any message you receive. After you send "STOP," we will send you one final confirmation message of your opt-out, and no further messages will be sent unless you opt in again.
-Help Instructions: For assistance, reply HELP to any message, or contact us directly at (704) 776-6789.
-Message & Data Rates: Message and data rates may apply based on your mobile carrier. Carriers are not liable for delayed or undelivered messages.
-Mobile Information Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide SMS messaging services on our behalf.
-SMS Terms: For full program details, see our SMS Terms & Conditions at https://www.bergermobiledetailing.com/sms-terms---conditions